Whether or not you can add extra users differs for each package. Please check out our pricing page for more details.
Add extra users so they can use their own login to get into the WebinarGeek account. An extra user is able to view, create, edit and host webinars depending on their account role. This must not be confused with webinar team members, that cover presenting a webinar.
Add extra user to subscription
To add an extra user to your account, you can follow the steps:
In the top right, click on 'Account'
Next, click on 'Users' in the dropdown menu.
Choose 'Add extra users to your subscription'.
Follow the steps to add an extra user and select the number of users you'd like to have.
Don't have a Premium package? Choose 'Invite extra users by upgrading'.
Account user roles
Every user can access the account using their personal log in details. There are four unique roles.
| Owner | Manager | Workspace manager | Member |
Access account settings | ✅ | ❌ | ❌ | ❌ |
Configure account time zone | ✳️ | ✳️ | ✳️ | ✳️ |
Change and cancel subscription | ✅ | ❌ | ❌ | ❌ |
Manage extra users | ✅ | ❌ | ❌ | ❌ |
View and edit all webinars | ✅ | ✅ | ✳️ | ❌ |
View and edit own webinars | ✅ | ✅ | ✅ | ✅ |
Transfer webinar to another user | ✅ | ✅ | ✳️ | ❌ |
Create webinars | ✅ | ✅ | ✅ | ✅ |
Create webinars as another user | ✅ | ✅ | ✳️ | ❌ |
Host webinars | ✅ | ✅ | ✅ | ✅ |
Edit webinar channel | ✅ | ✅ | ❌ | ❌ |
✳️ Only available within the workspace they manage.
Please note! The consent fields on account level can be edited by everyone and are valid for all users! So when a member edits the consent fields on account level, this will be visible to the owner and manager as well.
Workspace manager
You can only set up a Workspace manager with an Enterprise subscription.
Within WebinarGeek it is possible to create a workspace. This is a feature that can be used to differentiate between different departments for example. Following the creation of a workspace, you can assign an extra user to this workspace as workspace manager. They will be able to access all the webinars within their assigned workspace.
If you wish to learn more about workspaces, check out our article here.
Create extra user
To create an extra user, follow the steps:
In the top right, click on 'Account'
Next, click on 'Users' in the dropdown menu.
Fill in details for the new user.
Select a role and click on 'Send invitation'.
The user will receive an invitation email to create a new password.
After the extra user activates their account you’ll be able to see this in the overview. Here you’ll find all the extra users that can access the account. This is also where you can add a new user or remove one.
Extra users don’t have access to the account settings, which includes verifying emails, managing extra users, changing subscriptions, and viewing invoices.
Remove extra user
To remove an extra user, you can follow the following steps:
In the top right, click on 'Account'
Next, click on 'Users' in the dropdown menu.
Click on 'Options' > 'Remove team member' next to the extra user you want to remove.
As soon as you remove an extra user, all webinars of that user will be assigned to the owner.
Adjust assigned webinar user
In your webinar, you can change the user assigned as the organizer of the webinar. The organizer is the person who is setting up the webinar. You can use this option in the following situations:
You have assigned the webinar to the wrong person.
You ask a colleague to review the webinar.
To do this, follow the following steps:
Click on 'Edit Webinar'.
Navigate to the 'General' tab.
Scroll down to the heading 'About your webinar'.
On the right side, click on the arrow to assign another user. This will be saved automatically.
Please note! Only owners and managers can change this. Changing the webinar organizer has no further effect on the webinar, such as the texts or the presenters set.
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