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Two-step verification login

Two-step login to keep your WebinarGeek account secure

Written by Tim
Updated over a week ago

To keep the data in your account secure, WebinarGeek uses two-step login. To log in, you first enter your password and then verify yourself by entering a code that has been sent to you.

You can set up this two-step login in different ways. You can choose to receive the code via email. Or you can set up verification via your phone or a security key. Read here to learn more about how to set up a security key.

You will need to verify yourself with two-step verification each time you log in on a different device or from a different location.

Two-step login via email

This option is enabled by default for every WebinarGeek account. When you log in, an email with a code will be sent to you. We use the email address that the account is registered with. You need to enter this code to access your account.

If you prefer to use two-step login via your phone or a security key, follow the steps below to enable it. After that, two-step login via email will automatically be disabled, and you will log in using the code on your phone or with your security key instead.

Two-step login via your phone

Follow these steps to use two-step verification via your phone.

Activate two-step login on your phone

  1. In the top right, click on 'Account'

  2. In the dropdown menu, select 'My account'

  3. Click 'Authenticators'

  4. Download Google Authenticator or Authy on your smartphone

  5. Scan the QR-code or enter the code on your authenticator app

    Adding WebinarGeek to your authenticator app

  6. Verify the two-step verification with the code your authenticator app gives you

  7. Don't forget to click 'Verify' to save your changes

Verifying your authenticator app on WebinarGeek

Deactivate two-step login on your phone

Want to disable two-step login again? Follow these steps.

  1. In the top right, click on 'Account'

  2. In the dropdown menu, select 'My account'

  3. Click 'Authenticators'

  4. Click 'Disable' under 'Two-factor authentication is enabled.'

Disabling two-factor authentication

Please note! If mandatory two-step verification is activated for all account users, the account owner will not be able to disable two-step verification on their own account. The mandatory two-step verification has to be disabled before the account owner can disable their own two-step verification.

Enable mandatory two-step login via phone or security key for all users

If your account has multiple users, the account owner can configure two-step verification to be mandatory for all users. This allows you to make sure all user accounts are more secure.

First, you will want to enable two-step verification for the account owner. You can read how to do this here.

Once two-step verification has been enabled for the account owner, a new option will appear on the two-step verification settings screen.

Follow these steps to enforce mandatory two-step verification for all users.

  1. In the top right, click on 'Account'

  2. In the dropdown menu, select 'My account'

  3. Click 'Authenticators'

  4. Check the checkbox at the bottom under 'Require two-factor authentication for all users'

  5. Don't forget to click 'Update' to save your changes

Enforce two-factor authentication for all users

When this setting is enabled, any user that logs in without having two-step verification configured for their account will be redirected to the two-step verification settings page. There, they will see a message stating that they must set up two-step verification before they can continue using their account. It’ll be impossible to do anything else in the account until two-step verification has been configured.

Disable mandatory two-step login via phone or security key for all users

  1. In the top right, click on 'Account'

  2. In the dropdown menu, select 'My account'

  3. Click 'Authenticators'

  4. Unheck the checkbox at the bottom under 'Require two-factor authentication for all users'

  5. Don't forget to click 'Update' to save your changes

Disabling mandatory two-factor authentication for all users

The users will no longer be forced to use two-step verification in order to use WebinarGeek.

Keywords: security, safety, control, 2 factor authentication, MFA

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