You can look up all personal data we collect about your webinar registrations in your account. Also keep in mind a registration is legally allowed to request their personal data. It’s possible to view and share this personal data using the instructions below.
New data viewing request
Click on 'Account' in the top right
Click 'My account'
Go to 'Privacy and security'
Click 'Data lookups'
Fill in the email address of the individual you want to look up data for
Click 'Generate data lookup link'
View personal data lookup
Click on 'Account' in the top right
Click 'My account'
Go to 'Privacy and security'
Click 'Data lookups'
Find the email address in question under 'Active data lookups'
Click the three dots next to the email address
Choose 'View data'
A new tab will be opened with the personal data.
Share personal data
Click on 'Account' in the top right
Click 'My account'
Go to 'Privacy and security'
Click 'Data lookups'
Find the email address in question under 'Active data lookups'
Click the three dots next to the email address
Choose 'Copy data lookup URL'
This URL valid for 7 days and you’ll be able to see the date and time it expires.
Remove personal data lookup
Click on 'Account' in the top right
Click 'My account'
Go to 'Privacy and security'
Click 'Data lookups'
Find the email address in question under 'Active data lookups'
Click the three dots next to the email address
Choose 'Remove'
Please note: This only removes data views and not the actual data itself. To remove the actual personal data, go to the webinar where the individual registered for, and remove the data and registration at ‘Statistics’ > ‘Registrations’.
Keywords: request, viewing, Data subjects, Right of Access