Require email verification (Double opt-in)
Email verification makes it so that subscribers have to verify their email address, ensuring that the email address they enter for their registration is valid and that they can access it. This avoids fake or incorrect email addresses so that you’ll be able to reach them through email once the webinar is over.
Follow these steps to activate email verification for your webinar:
Find your webinar in your webinar overview and click its title
Click ‘Edit webinar’
Go to ‘Registration’
Go to ‘Settings’
Activate the switch next to ‘Require email verification’
After registering, subscribers will be shown a message that they have to verify their email address and receive an email with a button that they have to click before their registration is finalized. They won’t be able to watch the webinar unless they verify their email address. If the email doesn’t arrive, they can also choose to resend the verification email from this window.
The rest of the registration flow will continue as normal once email verification is completed, such as sending subscribers to the confirmation page, running integration triggers, et cetera.
Custom email verification page
You can set up a custom email verification page if the email verification window used by default on the registration page doesn’t fit your needs or you’d simply prefer to lead subscribers elsewhere after registration. This option is only available when the ‘Require email verification’ setting is enabled.
Follow these steps to set up a custom email verification page:
Find your webinar in your webinar overview and click its title
Click ‘Edit webinar’
Go to ‘Registration’
Scroll down to ‘Custom email verification required URL’
Click the pencil icon and enter the URL subscribers should be redirected to
Don’t forget to press ‘Save’!
Important details regarding email verification
Webinar series only require subscribers to verify their email address once.
‘New registration’ triggers activate after an email address has been verified.
People registered through ActiveCampaign, HubSpot and/or Zapier also have to verify their email address.
Subscribers imported through CSV files or manual registration can be allowed to skip email verification.
Only new subscribers that register after the setting is enabled have to verify their email address.
If you disable email verification after receiving registrations, the old registrations will still have to verify their email address.
The email verification email is automatically created when the setting is enabled and automatically removed when it’s disabled.
In the ‘Statistics’, subscribers without a verified email address are not counted as complete registrations, but can be found in the ‘Registrations’ statistics with a note.
Restrict registration by email domain
If your webinar should be limited to people from certain organizations, you might want to limit registration to people whose email address matches them. For example, if WebinarGeek were to host an internal webinar, we could limit registrations to people with email addresses that end with @webinargeek.com.
Follow these steps to enable restricting registration by email domain:
Find your webinar in your webinar overview and click its title
Click ‘Edit webinar’
Go to ‘Registration’
Go to ‘Settings’
Activate the switch next to ‘Only allow registrations for specific email domains’
Enter the email domains you want to allow to register, separated by a space
With it configured like in the screenshot above, only people with email addresses that end with @webinargeek.com and @webinargeeks.com would be able to register for the webinar. If someone tries to register with a different email address domain, they will see a message that reads ‘You cannot register for this webinar, your email domain is not permitted.’
To prevent people from ‘pretending’ to have a correct email address, we highly recommend also using ‘Send viewing link only per email’. This setting makes it so that the viewing link is no longer shown immediately after registration, which means people have to open their confirmation email to access the webinar.
Send viewing link only per email
By default, the confirmation page that people see after subscribing shows them their unique viewing link so that they can access the webinar. This setting makes it so that the confirmation page no longer contains the unique viewing link and doesn’t redirect subscribers to the webinar page, which means subscribers have to open their confirmation email to access the webinar. By using this setting, you ensure that anyone that watches your webinar has entered a valid email address.
Follow these steps to enable sending the viewing link only per email:
Find your webinar in your webinar overview and click its title
Click ‘Edit webinar’
Go to ‘Registration’
Go to ‘Settings’
Activate the switch next to ‘Send viewing link only per email’
Please note! The unique viewing link won’t be included in the ‘Add to calendar’ option either.
Please note! If you disable the confirmation email while using this setting, subscribers will have no way to access your webinar. In this situation, please manually share the viewing link with your subscribers.
Enable IP restrictions
IP restrictions are available for Enterprise plans.
This setting is directly related to the ‘IP filtering’ setting in your WebinarGeek account. It makes it so that only users with specific IP addresses can register for your webinars. An IP address is a unique string of numbers that shows systems what internet network someone is connecting from. You can, for example, only permit people with your company network’s IP address to register for your webinar(s).
Follow these steps to enable IP restrictions for your webinar:
First, make sure you’ve configured your list of allowed IP addresses in your account. You can find instructions to configure this here.
Now find your webinar in your webinar overview and click its title
Click ‘Edit webinar’
Go to ‘Registration’
Go to ‘Settings’
Activate the switch next to ‘Enable IP filtering’
Setting a password for your webinar
Another option for limiting access to your webinar is setting a password for it. When you use this setting, subscribers will be prompted to enter a password before they can access your webinar. Keep in mind that you’ll have to find your own way to share this password with your audience. You can, for example, include it in your confirmation email.
Follow these steps to enable a webinar password:
Find your webinar in your webinar overview and click its title
Click ‘Edit webinar’
Go to ‘Registration’
Go to ‘Settings’
Activate the switch next to ‘Require a password before viewing’
Enter the desired password, keep in mind that the password is case sensitive
Click ‘Set’
With this setting enabled, subscribers will have to enter the password before they can view your webinar, as shown in the screenshot below.
Please note! The ‘Link to view without registration’ bypasses the password requirement. Viewers that use this link won’t have to enter a password.
Block registrations
If you’ve ever had a problematic viewer, you’ll be happy to know that you can ban them from signing up for all of your webinars. If you enter their email address in your ‘Blocklist’, they will be blocked from signing up from all of your webinars. You can also do this with email domains, which is the part after the @ in email addresses, blocking every single email address that uses that domain.
You can read more about the blocklist here.
Mandatory registration for entire webinar series
Do your webinars come in a webinar series, where each single webinar is important to the full picture? In this case, it might be problematic for your subscribers to miss certain webinars in the series. That’s why we offer a setting that requires subscribers to sign up for every single webinar in a series, making sure that they don’t skip out on important information and pick and choose. This setting is only available for webinar series.
Follow these steps to enable mandatory registration for entire webinar series:
Find your webinar in your webinar overview and click its title
Click ‘Edit webinar’
Go to ‘Registration’
Go to ‘Settings’
Activate the switch next to ‘Registration for the entire series is mandatory’
People will be unable to sign up for the webinar series unless they register for every single webinar in it.
Please note! This setting only affects the registration page and embed forms.
Manually approve subscribers
You might want to manually review every single subscriber to your webinar, so that only people you’ve manually approved can view your webinar. It requires the use of multiple settings, so we’ve created an article dedicated to it. Please read this article to find the exact steps required to set this up.