Troubleshooting

We are here to help!

5 articles in this collection
Written by Josja

Connection issues

No connection

Written by Josja
Updated over a week ago

Video issues

No video (webcam)

You open the webinar, but can’t get your webcam to work. A total shame, because you’re looking your best today!

Written by Josja
Updated over a week ago

Audio issues

No sound (microphone)

When your video is working and you’re on screen perfectly, the next step is to check if your microphone sound works as intended.

Written by Josja
Updated over a week ago

Distorted, out of sync sound

You listen back to your recording and notice that the audio is not up there. It doesn't sound right, is distorted or is out of sync.

Written by Josja
Updated this week

Screen sharing doesn’t work

When you’d like to share your screen and get slapped in the face with an error message (or you don’t see anything at all).

Written by Josja
Updated over a week ago