WebinarGeek has a built-in option for AI transcription of webinars, meaning that spoken words are turned into text. This is perfect for accessibility, allowing your audience to read along with your webinar. It ensures that your story is always clear.
Live captions are only available in Premium and Enterprise plans.
If you upgrade from a Basic plan, all recordings made after December 1st, 2024 will get captions retroactively.
If available, captions are enabled for your replays, automated and on demand webinars by default. If you want to disable them, please follow the steps outlined here.
Enabling live captions for your webinar
In order for your audience to be able to toggle their live captions, you’ll first have to make sure live captions are enabled for your webinar.
From the webinar wizard, before the webinar
Edit the webinar you want to enable live captions for
Go to ‘Webinar'
Go to ‘Settings’
Toggle the switch next to ‘Allow participants to see live captions’
In the streaming page, during the webinar
Open your webinar’s streaming page
Click ‘Enter webinar’
Click ‘Settings’
Choose ‘Caption settings’
Toggle the switch next to ‘Allow viewers to view the live transcription’
Disabling live captions for your webinar
You can keep live captions disabled if you don’t want your audience to be able to see them.
From the webinar wizard, before the webinar
Edit the webinar you want to disable live captions for
Go to ‘Webinar’
Go to ‘Settings’
Toggle the switch next to ‘Allow participants to see live captions’
In the streaming page, during the webinar
Open your webinar’s streaming page
Click ‘Enter webinar’
Click ‘Settings’
Choose ‘Caption settings’
Toggle the switch next to ‘Allow viewers to view the live transcription’
Captions in replays, automated and on demand webinars
Any recordings made with WebinarGeek will have their captions saved, which means they can be used for replays, automated and on demand webinars that use that recording.
If you create a recording with WebinarGeek while you have a Basic plan, then upgrade to a Premium or Enterprise subscription later, the recordings you made while you were using the Basic plan will also have live captions available for as long as you have the Premium or Enterprise plan.
In other words, we save the transcript for any webinar you host, even if you currently have a Basic plan. You can then use the captions when you upgrade to a Premium or Enterprise plan.
Please note! Videos recorded externally don’t receive captions. They’re only available for webinars/recordings made in WebinarGeek.
Toggling captions for replays, automated and on demand webinars
Any recording with captions available will have them enabled by default, allowing viewers to enable or disable them at will. If you want to disable (or enable) captions for a replay, automated or on demand webinar, you have to do so in the settings of the recording itself. Follow these steps:
Click ‘Videos’ at the top of the screen
Find the video you want to toggle the captions for
Click ‘Options’
Click ‘Edit details’
Use the checkbox next to ‘Allow viewers to see captions’ to toggle the video’s captions
Viewing transcripts for recordings
You can always review the transcript(s) for your recording(s) from the ‘Videos’ page.
Click ‘Videos’ at the top of the screen
Find the video you want to review the transcript of
Click ‘Options’
Click ‘Transcript’
How it works
WebinarGeek’s live captions are generated by AI, transcribing what you say during your webinar.
The language for the live captions is detected during the initial moments of the webinar, prioritizing the language the webinar is configured in.
Tips for better live captions
If you’re struggling with the accuracy of your live captions, it’s most likely due to the quality of your webinar audio. Background noise, for example, greatly interferes with the software’s ability to recognize what you’re saying.
What we can recommend:
A professional microphone for better audio quality
A space designed for recording/broadcasting to minimize background noise
Use ear- or headphones so that your microphone doesn’t ‘hear’ your loudspeakers
Supported languages
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