The localization feature allows you your attendees to view webinar captions in multiple languages.
The localization feature is available as an add-on for Premium plans and included by default in Enterprise plans. Basic plans cannot use localization.
Activating localization
Follow these steps to enable localization:
Go to 'Account' > 'My account'.
Click 'Localization'.
Use the 'Translatable languages' dropdown menu to select the language you want to add, then click 'Add language' to save it.
The localization feature has your account and browser languages selected by default.
You can set up to 5 different languages maximum.
New webinars will automatically have their captions translated to the languages you set here. You can, for example, hold a webinar in English and have English captions by default. With these selected languages you would also have French and Dutch captions.
Translation settings for public pages
Follow these steps to configure your settings for translating landing pages:
Go to 'Account' > 'My account'.
Click 'Localization'.
Click 'Settings'.
'Allow visitors to change the language of registration and webinars pages' toggles your visitors' ability to use the language selector at the top right of your registration and webinar pages. When this is disabled, visitors can only view these pages in the webinar language.
'Automatically translate content on public pages' toggles AI translation of custom text on registration pages such as your webinar summary when another language is selected for the page by the visitor.
Please note that disabling the first setting automatically also disables the second one.
Translation of Q&A questions
The Q&A translation feature makes your webinars more accessible for an international audience. With the localization add-on or the Enterprise plan it's possible to automatically translate Q&A questions during the webinar. Questions asked in different languages are automatically translated into the webinar language.
Viewers can choose to display the original version of each question.
Or they can choose to see the translated version.
If you want to enable the Q&A translation, follow the steps below:
Go to 'Account' in your dashboard.
Select 'Localization'.
Click on the tab 'Settings' and enable Q&A Translation.
Translating captions of old webinars
You can also translate captions of older webinars, as long as it has a transcript to other languages. For this go to the 'Videos' page, then click on options at the webinar you wish to have captions translated. Then select transcript.
A window will open where you can view the video's transcripts.
To add another language, click the '+' button. A menu will open where you can select a language to add. Please note that you can only select languages here that you've configured in your 'Localization' settings
Once you press schedule translation the process begins and in about 10 minutes the new caption language will be available.
Keywords: translation, captions, subtitles, localization, language