Moderators can be added in the webinar wizard after publishing your webinar or during your webinar from the webinar page. Moderators can handle the chat and make sure viewers' questions are answered.
Learn hands-on how to prepare your moderators here!
Moderators are not included in the Basic plan. Please upgrade to a Premium or Enterprise account in order to add moderators to your webinar.
Add a moderator
Before a webinar
Find your webinar in your webinar overview and click its title.
Scroll down and click on 'Add team member' under 'Webinar team'.
Fill in the details of the person you want to invite as moderator.
If you don't want to send the invitation immediately, uncheck the box next to 'Send invitation email'.
Select 'Moderator' as the role.
Click on 'Save' or 'Save and add another'.
If you want to add a team member with more or less rights, you can add a custom team member.
During a live webinar
Open the ‘Attendance’ tab in the sidebar
Click the ‘Invite team member’ button
Click ‘Invite someone’
Enter the team member’s information and choose to show the invitation link or send it by email. If you choose to show the invitation link, you will have to share it manually. Otherwise, the invitation is sent to the team member’s email address.
Remove a moderator
Moderators that were added from the webinar wizard have to be removed through the webinar wizard. Those that were added during the webinar have to be removed via the webinar page.
Before a webinar
Find your webinar in your webinar overview and click its title.
Click on 'Edit webinar' and scroll down to 'Webinar team'.
Click on 'Edit' > 'Remove team member' next to the team member you want to remove.
Confirm the pop-up to remove the team member.
During a live webinar
Open the ‘Attendance’ tab in the sidebar
Click the ‘Invite team member’ button
Click the garbage bin icon next to the team member you want to remove
Click ‘Ban’
Please note! This action is permanent. The invitation links will no longer work. You can add a co-presenter again at any time.