The "Statistics" can be found in your webinar dashboard.

Click on your webinar > "Statistics" > "Viewers".

At the top, you’ll find the engagement graph, this graph will show exactly how many viewers have been present minute to minute.

If the number of viewers is lacking, check if you need to do some adaptations somewhere.

We also have this graph for on-demand webinars. Especially with on-demand webinars these statistics can add value and help you grow your webinar success.

The dots you see in our screenshot underneath are the chapters you set. This way you can indicate what part of the webinar is interesting.

In this case, you see an increase in the end. This is the chapter for our Q&A session. Reading this, the next time you will do more of the Q&A instead of the other content presented.

Report

Click on your webinar> "Statistics"> "Viewers"> "Reporting"

The viewers ratio shows the number of people that registered and actually showed up.

To determine the involvement of participants, make sure to check out the interaction ratio. This percentage shows if participants responded to a poll or asked a question using the chat.

You’re able to see the average watchtime of the participants and which percentage of people were present from the start, and which percentage of people stayed until the end.

Viewers

At the top you’ll see a brief overview of who watched the webinar. Click on "Viewers" to go to all your viewers.

You can sort viewers by "Name", "Email", "Watched live", "Watchtime", "Watched replay" or "Watchtime replay" by clicking on those categories.

Click on "More details" for a registration to view extensive statistics, e.g. registration date, watchtime, unique URL, and more. A viewer needs to have viewed a webinar at least 30 seconds for watchtime to be counted.

Click on "Export all viewers to .CSV" to export the data of all your viewers. In the .CSV file you’re able to filter, here you’ll find more information on how to filter data in Excel.

Keywords: viewer,

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