If viewers missed your automated webinar but did subscribe for it, they can watch the recording (replay) of the webinar.
You can choose whether or not you want the viewers to have this option. It's possible to set this up beforehand, during the creation of the webinar, or after creation for each broadcast. You can also remind non-viewers about your replay with an email.
When a replay is available, viewers (and non-viewers) will automatically see the replay using the 'View webinar' button in the confirmation email once the automated webinar has ended. The recording of your replay is the same as the one you set up for the automated webinar.
Configure default replay settings
It is possible to change the default replay settings. These will apply to any broadcast created in the future. The change will not apply to retroactively to webinars created in the past. The default replay settings also apply to recurring broadcasts created in the future.
You can configure the default replay settings by following the steps below:
Select the webinar you want to edit.
Click on 'Edit webinar'.
Navigate to the 'General' tab.
Click on 'Default replay settings'.
You can also set up if viewers can ask questions (when viewing a replay people cannot use the chat, but can ask questions), and where you’d like these questions to go. Finally, indicate if you want to offer limited replay availability, e.g. 3 days after a broadcast.
Configure replay settings per broadcast
It is also possible to define the replay settings per (recurring) broadcast instead of using the default replay settings. To do this follow the steps:
Select the webinar you want to edit.
Click on 'Edit webinar'.
Navigate to the 'General' tab.
Click on 'Replay' > 'Settings' on the broadcast you wish to configure the replay settings from.
Configure the settings.
Offering replays
When a replay has been set for a broadcast, all registrations will automatically have access to the recording of this broadcast. People can view this using one of two ways:
By clicking on the 'View webinar' button in the confirmation email after the webinar ended.
By clicking on the 'View webinar' button from the replay email (see below).
It’s also possible to share your replay with people that haven’t registered for your webinar. For this you can use the 'Public link', a unique link for each broadcast with a recording. For viewers that watch using a public link data will not be tracked and no interactions will be displayed on screen.
Sending replay emails
You can remind viewers of the replay's availability with a follow-up email.
Select the webinar you want to edit.
Click on 'Edit webinar'.
Navigate to the 'Emails' section.
Click on 'new email' > 'Replay email' to create a new replay email. Here you can remind your registrations (or viewers/non-viewers specifically) that the replay is now available, with an invitation to go watch it.
Click here for more information about the replay.
Download the replay
If you want to download the replay of an automated webinar, you should locate the original video used. You can find the original replay or uploaded video on the ‘Video’ page. If you used the replay of a live webinar, you can also download the replay from the webinar dashboard.
Here you can read more about how to download via the ‘Video’ page or webinar dashboard.
Keywords: rerun