To find an overview of the available WebinarGeek packages, follow the steps:
In the top right, click on 'Account'
Next, click on 'Subscription' in the dropdown menu.
Activate subscription
If you believe in the power of webinars just like we do, you’d want to know how to subscribe to our webinar service.
Follow the steps:
In the top right, click on 'Account'
Next, click on 'Subscription' in the dropdown menu.
Choose your subscription from our overview of the available WebinarGeek packages.
Check out our subscription package options here.
You can choose to pay for your subscription monthly or annually. A payment will always be made in advance for the entire chosen period.
If you pay annually, you will get a discount!
Payment options
We offer two ways to pay for a subscription. You can pay with a credit card (Visa, Mastercard, AMEX, JDC, Discover) or using direct debit payment. To activate a pre-authorized debit payment, use iDEAL, Bancontact or SOFORT for your first payment.
Invoice payments are only possible for an annual subscription after contacting us and cost an additional €15,-. Use our live chat to discuss the possibilities with one of our customer service employees.
VAT
The Netherlands
If you are from The Netherlands you will be charged 21% VAT.
EU Member State countries
EU Member State countries with a valid VAT number will receive their invoice according to the “Reverse-Charge” procedure.
If you don’t have a valid VAT number you are charged the VAT rate of your respective country of origin.
You can check your VAT here: http://ec.europa.eu/taxation_customs/vies/vatRequest.html
Countries outside the EU
They will be charged with 0% VAT.
Currencies
On the pricing page, customers from the United States and United Kingdom will be able to see an estimation of the subscription price in their own currency.
Upgrading and downgrading
Upgrading
Want to upgrade your subscription? You can immediately do this by following the steps:
In the top right, click on 'Account'
Next, click on 'Subscription' in the dropdown menu.
Click on 'Change', and select your new plan.
Choose the optional add-ons and proceed to payment.
If you only want to make a change in your add-ons, follow the steps:
In the top right, click on 'Account'
Next, click on 'Subscription' in the dropdown menu.
Click on 'Manage', to change your add-ons.
The upgrade will be active right away, so you can instantly start using the extra features. After the payment, you’ll find the invoice in your account under 'Invoices'.
Downgrading
To downgrade your subscription, follow the following steps:
In the top right, click on 'Account'
Next, click on 'Subscription' in the dropdown menu.
Click on 'Change', and select your new plan to downgrade to.
Click on 'Confirm'.
The downgrade is valid from the next payment onwards.
Putting your account on hold (Pausing)
Are you temporarily not using WebinarGeek but want to keep all your valuable data and personal settings? Choose to put your account on hold instead. We’ll keep and store your account and data for a small monthly fee.
You can place your account on hold when you have a Premium plan or higher. Basic plans cannot be put on hold.
What does "on hold" mean?
It is a passive subscription in which you cannot create or host webinars.
People can sign up for your existing webinars, but not view them.
People can sign up for your existing paid webinars, but they cannot complete the payment process.
Linked integrations remain active.
The HubSpot add-on settings are saved.
You can log into your account to view all your webinars and statistics.
Viewing or downloading replays is not possible.
You will pay a small fee for data storage
‘On hold’ is a different subscription which starts after the current payment period of your active subscription ends. Until then, you can still use the functionalities of your current subscription. As long as your account is on hold, we keep all your valuable data, settings and webinars.
Please note! When switching from ‘on hold’ back to an active subscription, the most recent pricing will be used.
Change or stop an on hold subscription
You can change from ‘on hold’ back to an active subscription at any time. To do this follow the following steps:
In the top right, click on 'Account'
Next, click on 'Subscription' in the dropdown menu.
Activate your account immediately.
Click on 'Stop' if you want to stop the on hold subscription. You will then no longer have an active subscription and your data and personal settings will be permanently deleted after a few weeks.
Canceling
It’s possible you’ll find yourself in a situation you don’t want to organize any webinars temporarily or indefinitely. That’s when canceling your WebinarGeek account makes sense.
To do this, follow the steps:
In the top right, click on 'Account'
Next, click on 'Subscription' in the dropdown menu.
Choose 'Cancel' and finish the cancel process.
You can stop your current subscription at any given moment and keep using WebinarGeek until the end of the period you paid for.
Please note! An account without an active subscription is only kept for a limited amount of time. Your account will be permanently removed including all data and recordings afterwards.
Keywords: upscaling, canceling, pause, unpause