To go to your account settings, click on "Account" > "My Account".

Account details

In the top right, click on "Account" > "My Account" > "Account".

You can edit your account details and invoices here.

After editing one or more details, click on "Update account" to save the changes.

Personal

In the top right, click on "Account" > "My Account" > "Personal".

Here you can edit your name, email, password and chat avatar.

When changing your email, you’ll also change your username along with it.

After editing one or more details, click on "Update account" to save the changes.

Branding

Click in the top right on "Account"> "My Account"> "Branding".

Here you can upload your logo and you can add custom CSS to your pages.

Click on "Upload logo" and select the correct file. Your logo is visible in the upper left corner of the viewing page of your webinar.

Custom CSS

Add custom CSS to your pages to give them a generic own layout. This is applied to all registration and viewing pages.

Tips, tricks and references:

  • Always test your pages after making a change.

  • Apply your style to the .font-family class if you want to use your own font for your registration and other pages.

  • Use the @import function to load external (https) sources such as fonts.

  • Do not load styles for interactive elements such as the video player to prevent something from working.

  • To find out which elements to select, use the "Web inspector" or "Developer toolbar" in Chrome or Firefox to click on elements to find out their selector (eg ".logo-balk") to target for custom CSS.

  • We clean up CSS code and extract unwanted code, if this happens double check your syntax and notation.

A few examples:

// set all font elements to the font family 'Verdana'
.font-family { font-family: 'Verdana' !important; }

// set all font elements to the Google Font 'Roboto'
@import url('https://fonts.googleapis.com/css2?family=Roboto&display=swap');
.font-family { font-family: 'Roboto', sans-serif !important; }

// set all fonts on any page to 'Roboto'
@import url('https://fonts.googleapis.com/css2?family=Roboto&display=swap');
* { font-family: 'Roboto', sans-serif !important; }

// hide the entire upper bar on the viewing page
.logo-balk { display: none; }

// set a custom background color to the upper bar on the viewing page, yellow
.logo-balk { background-color: yellow !important; }

Note: This feature is only available in the Advanced plan.

Timezone

In the top right, click on "Account" > "My Account" > "Settings".

Under "Timezone", select the timezone in which we should display the data and timestamps.

In some countries, daylight saving time is used. For example, a European country like The Netherlands will use Central European Time for their timezone, using the abbreviation CET, including daylight savings time (+1 hour) this would become CEST.

There are countries with a 12 hour and a 24 hour format, for a 12 hour format, AM/PM indicators would be added.

Language settings

In the top right, click on "Account" > "My Account" > "Settings".

You can edit the user interface to English or Dutch, do this by selecting the language you’d like to use for the user interface.

Setting standard streaming quality

In the top right, click on "Account" > "My Account" > "Settings".

For each webinar we’ll automatically choose the optimal video quality based on your internet connection. You’re also able to set the default quality that will be used for all your future live webinars. A lower quality will result in a smoother video stream and will reduce the required bandwidth.

Below, the quality differences are visualized:

Notifications

In the top right, click on "Account" > "My Account" > "Settings".

Check the box for the activities you’d like to receive notifications for. You will receive an extra notification email about these.

Keywords: personalize, foreign, time, information

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