A participant of a paid webinar can make a payment directly or complete the payment at a later point in time.
Immediate payment
The registration process for a paid webinar has an extra step, which is the actual payment.
On the registration page, it will be mentioned underneath the registration fields that payment is required to view the webinar.
After registration, the confirmation page will be opened as usual. There will be a payment option added on that page.
The payment process is started by clicking on the button 'MAKE PAYMENT'.
As soon as the payment is confirmed, the participant will receive a payment confirmation email.
Pay at another moment
Payment can also happen at another time.
By clicking the button 'View webinar' in the confirmation or reminder email, the payment process will be initiated again. A participant can still fulfill the payment that way.
This is possible until the moment the webinar starts.
If the price of the webinar is changed before the subscriber has completed the payment the subscriber will be asked to pay the new amount, Not the amount he saw when registering.
Send payment reminder email
You can send a reminder notification to registrants that haven’t paid for your webinar yet. Very handy!
Edit your webinar and click on 'Emails'.
Then click on '+ Create email' > 'Payment reminder email'.
You get the option to copy an existing template or create a new template. Once you have edited the email you can save and send it to registrants that haven’t paid yet.
Click here for more information about editing your emails.
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