A participant of a paid webinar can make a payment directly or complete the payment at a later point in time.
Immediate payment
The registration process for a paid webinar has an extra step, which is the actual payment.
The price will be shown on the registration page.
During registration, it will be mentioned that the payment will start automatically after completing the registration. After all registration fields are filled in, registrants will see the 'Sign-up and pay' button. Once they click it, they are registered and will be redirected to the payment page.
As soon as the payment is confirmed, the participant will receive a payment confirmation email.
Pay at another moment
Payment can also happen at another time. If registrants do not pay right after registration, they will still get a confirmation email. By clicking the 'View webinar' button in the email, they go back to the registration page and can complete the payment by clicking 'Make payment'.
This is possible until the moment the webinar starts.
If the price of the webinar is changed before the subscriber has completed the payment the subscriber will be asked to pay the new amount, not the amount they saw when registering.
Send payment reminder email
You can send a reminder notification to registrants that haven’t paid for your webinar yet. Very handy!
Edit your webinar and click on 'Emails'.
Then click on 'New email' > 'Payment reminder email'.
You get the option to copy an existing template or create a new template. Once you have edited the email you can save and send it to registrants that haven’t paid yet.
Click here for more information about editing your emails.
Keywords: money, buying, selling