Payment statistics

You can find the statistics of the payments for your paid webinars here.

Dina avatar
Written by Dina
Updated over a week ago

Overview of paid participants

The 'Statistics' can be found in your webinar dashboard. Click on your webinar > 'Statistics' > 'Payments'.

At the top you’ll see a graph with the amount you have currently collected.

You can see the number of paid registrations and the total gross earnings.

Under 'Paid registrations' you can find all people that chose to subscribe. You’ll also see the payment status for each subscriber. For extensive information about a subscriber, click on 'Options' and choose 'Payment information'.

Payment information of a subscriber in 'Options' > 'Payment information'

Would you like an overview of all payments? Click here for more information.

Revoke access

You can also make sure the participant won’t be able to view the webinar, e.g. when payments are missing.

Go to 'Statistics' > 'Payments', click on 'Options' and then choose 'Make unable to watch'.

Revoke access to webinar for a participant who has paid

Grant access

You can also give a participant access to your webinar even if they have not completed their payment. Go to 'Statistics' > 'Payments', click on 'Options' and then choose 'Make able to watch'.

Give a participant access to your webinar when they have not paid

Export participants list

You have the option to export a participants list of all registrations. This information will be exported to a so-called .CSV file.

Go to the webinar statistics. > Click on 'Registration page', 'Payments' or 'Viewers' and then click on 'Export to CSV".

The .CSV file contains 2 extra columns: one that tells you if someone has already paid and the amount that person has paid.

Paid campaign metrics and conversions

WebinarGeek offers an integration with Google tag manager. The connection with WebinarGeek means we’ll automatically place the GTM container on all your public pages. Then, you can start configuring your conversions and other metrics within the Tag Manager. You can essentially connect any tag or pixel with GTM, the most common ones used are Google Analytics and the LinkedIn Insight Tag. This way you can gain more insights in your (paid) campaigns and track metrics.

Check out this help article on how to configure Google Tag Manager and WebinarGeek.

Keywords: paid, paying, deny

Did this answer your question?