Skip to main content
All CollectionsEmailsSet up email
Disable confirmation email
Disable confirmation email

Disable the confirmation email by clicking on the 'Disable' button.

Dina avatar
Written by Dina
Updated over 4 months ago

As soon as someone registers for your webinar, they automatically receive the confirmation email with their unique watch link.

However, you can disable it in case you'd like to do so. To do this, follow the steps:

  1. Click on your webinar.

  2. Click on 'Edit webinar'.

  3. Navigate to 'Emails'.

  4. Click on the confirmation email.

  5. Click on 'Disable' at the bottom of the page.

Disable confirmation email

A pop-up will appear to confirm this. Click on 'OK'.

Pop-up asking you to confirm disabling the confirmation email

If this is successful, the button will read 'Enable'. You can switch it back on with the 'Enable' button.

If you switch it back on, all people who register from that moment on will receive a confirmation email again.

Switching the confirmation email back on

After registration, the automatic confirmation email with the unique watch link will not be sent.

But the subscriber still needs the link to view the webinar. The entrant can copy this unique watch link from the confirmation page after registration or the organizer has to share the viewer's unique watch link manually. For example, by including it in an email that you send through your own email program, or by sending a reminder email that you schedule in WebinarGeek.

Read below how you can share the unique watch link of a registration.

Share your unique watch link

The unique watch link can be found after registering at the 'Statistics' of your webinar. To find this, follow the steps:

  1. Click on your webinar.

  2. Next, click on 'Statistics'.

  3. Navigate to 'Registrations' > 'Subscribers'.

  4. Click on 'Subscriber options' > 'Show details'.

  5. Under 'View URL' you'll be able to find the unique watch link.

If you want the unique watch links of all registrations in an overview, export all registrations to .CSV.

In the .CSV file you will find the unique watch link of the registrations under 'Watch link'.

Please note! Each subscriber has a unique watch link, there is no public watch link for the live webinar.

Keywords: cancel

Did this answer your question?