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Stripe and Mollie, differences and fees

WebinarGeek offers integration with two different payment processors for your paid webinars.

Dina avatar
Written by Dina
Updated over 3 weeks ago

WebinarGeek offers integration with two different payment processors for your paid webinars. What are the differences and which one should you choose?

Supported countries, currencies and payment methods

Stripe

Stripe is available for businesses in many countries including the United states and most of Europe, a full list can be found here. Stripe supports up to 135+ currencies, a list can be found here.

Please note! WebinarGeek handling fees and their invoices will always be shown in euros within WebinarGeek, even when your settlement currency is set to a different currency.

Stripe’s payments platform lets you accept credit cards, debit cards, mobile wallets, and dozens of payment methods from around the world. Please refer to Stripe’s website for an up-to-date list. Keep in mind that you can enable as many payment methods as you want, but Stripe decides which show up on the transaction page based on requirements and limitations.

Please note! Stripe requires users to use a different account (within their main account) for each platform they connect to due to their single platform connection policy. You can read more about that here. This policy exists because platforms are able to see past payments and payouts that occurred on the account. You can read more about connecting WebinarGeek and Stripe in this article.

Mollie

You can only sign up for Mollie if your company is based in the European Economic Area (EEA), Switzerland or the United Kingdom. You’re also required to have an IBAN bank account number. A full list can be found here. You can receive international payments. A list of supported currencies can be found here.

Please note! Only euros are supported when using Mollie.

Mollie supports all major European eCommerce payment methods, including iDEAL, Bancontact, Visa, PayPal and Klarna. New payment methods are continuously added, so please visit Mollie’s website for an up-to-date list.


Which payment processor should I choose?

We recommend setting up your paid webinars with Stripe as it’s easy to use, very versatile and offers more options than Mollie, such as payments in different currencies and automatic tax calculation.

However, if you’re only charging for your webinars in euro and have a business in the Netherlands, you can also opt to use Mollie.


Minimum and maximum charge amounts

The minimum and maximum amount you will be able to charge for a webinar will depend on the chosen currency and payment method. When the charged amount exceeds a limit, it will result in a failed payment. Please note that discounts can drive the final price below the minimum, resulting in a failed payment. 100% or full discounts will always work. Learn more about discounts here.


Fees and rates for Paid webinars

To maintain a payment process that is as simple as possible for both you and your participants, we automatically subtract a handling fee of 5% of the webinar price. This 5% is calculated based on the price without tax.

If you host a paid webinar with automatic tax calculation on ‘Tax included’ mode, the 5% will be calculated over the entered price minus the tax (e.g. for a webinar that costs $10.00 with 21% tax, that would mean the 5% is calculated over $8.26).

If you host a paid webinar with automatic tax calculation on ‘Tax excluded’ mode, the 5% will be calculated over the entered price for the webinar.

In addition, payment providers might charge a small fee.

You'll find the invoices of the WebinarGeek handling fees in your account. These will always be in the WebinarGeek currency, even if the payments are made in a different currency.

Mollie

Mollie’s fees depend on the payment method that you have set up. You can find the costs here.

Stripe

Stripe’s fees depend on the payment method that you have set up and the card the user uses to pay. You can find the costs here.

If you’re using Stripe’s automatic tax calculation, they will charge an additional fee per transaction that uses it. You can read more about that here.


Where to get support

For specific questions about Stripe or Mollie, such as payment methods, fees, invoices and payout, please contact their support:


Invoicing

With WebinarGeek and the Mollie integration, you will be able to retrieve billing details of the customers, which will aid in the facilitation of invoices. If you use Stripe you will need to generate invoices in another way; Zapier or Stripe itself might be a good solution.


Are there other payment processors available?

With Zapier you can connect with many different apps, including PayPal or Woocommerce (e.g.). This requires more steps to set up and often a paid Zapier subscription. The easiest solution is to use the Mollie or Stripe integration.

In addition, you could import your customers via a CSV file, after collecting the payment and email addresses externally.

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