WebinarGeek offers integration with two different payment processors for your paid webinars. What are the differences and which one should you choose?
Supported countries, currencies and payment methods
Stripe
Stripe is available for businesses in many countries including the United states and most of Europe, a full list can be found here. Stripe supports up to 135+ currencies, a list can be found here.
Please note! WebinarGeek handling fees and their invoices will always be shown in euros within WebinarGeek, even when your settlement currency is set to a different currency.
Stripe’s payments platform lets you accept credit cards, debit cards, mobile wallets, and dozens of payment methods from around the world. Please refer to Stripe’s website for an up-to-date list. Keep in mind that you can enable as many payment methods as you want, but Stripe decides which show up on the transaction page based on requirements and limitations.
Please note! Stripe requires users to use a different account (within their main account) for each platform they connect to due to their single platform connection policy. You can read more about that here. This policy exists because platforms are able to see past payments and payouts that occurred on the account. You can read more about connecting WebinarGeek and Stripe in this article.
Mollie
You can only sign up for Mollie if your company is based in the European Economic Area (EEA), Switzerland or the United Kingdom. You’re also required to have an IBAN bank account number. A full list can be found here. You can receive international payments. A list of supported currencies can be found here.
Please note! Only euros are supported when using Mollie.
Mollie supports all major European eCommerce payment methods, including iDEAL, Bancontact, Visa, PayPal and Klarna. New payment methods are continuously added, so please visit Mollie’s website for an up-to-date list.
Which payment processor should I choose?
We have partnered with one of the biggest payment platforms in the world, easy to use and is very versatile, we recommend setting up your paid webinars with Stripe.
If you are already familiar with Mollie, want to only charge for your webinars in Euro, and have a business in the Netherlands we recommend using Mollie, otherwise you'll be best of using Stripe.
Minimum and maximum charge amounts
The minimum and maximum amount you will be able to charge for a webinar will depend on the chosen currency and payment method. When the charged amount exceeds a limit, it will result in a failed payment. Please note that discounts can drive the final price below the minimum, resulting in a failed payment. 100% or full discounts will always work. Learn more about discounts here.
Fees and rates for Paid webinars
To maintain a payment process that is as simple as possible for both you and your participants, we automatically subtract a handling fee of 5% from the paid amount. In addition, payment providers might charge a small fee.
You'll find the invoices of the WebinarGeek handling fees in your account. These will always be in euros, even if the payments are made in a different currency.
Mollie
Mollie’s fees depend on the payment method that you have set up. You can find the costs here.
Stripe
Stripe’s fees depend on the payment method that you have set up and the card the user uses to pay. You can find the costs here.
Where to get support
For specific questions about Stripe or Mollie, such as payment methods, fees, invoices and payout, please contact their support:
Mollie support: https://help.mollie.com/hc/en-us
Stripe support: https://support.stripe.com/
Invoicing
WebinarGeek's Moneybird integration for automatic invoicing only supports Mollie at this moment. If you use Stripe you will need to generate invoices in another way; Zapier or Stripe itself might be a good solution.
Are there other payment processors available?
With Zapier you can connect with many different apps, including PayPal or Woocommerce (e.g.). This requires more steps to set up and often a paid Zapier subscription. The easiest solution is to use the Mollie or Stripe integration.
In addition, you could import your customers via a CSV file, after collecting the payment and email addresses externally.