With WebinarGeek you have the option to set different types of email messages. You can edit them to your taste or corporate identity. Here you’ll find an overview of all emails and the option to create new emails.

Go to the webinar editor and click on 'Emails'. There you will find all your emails and the ability to create new ones. For live and automated webinars, we already provide you with the confirmation mail and a 'Draft' for a 'Replay email' in the overview.

For an on demand webinar, creating a confirmation email is optional.

When you click on '+ New email', you will also have the option to copy an existing email template. This way you can copy emails from previous webinars. Follow-up emails, replay emails and (evaluation or payment) reminder mails can be copied. However, you cannot copy the (payment) confirmation email.

After creating your webinar, you will find several editable fields on the left-hand side, and you can use the editor to change the email content on the right.

These are the fields you are able to edit:

A standard name will be used for each email you create; this is a name for internal use. This name will be displayed in the overview for all your webinars.

Not applicable to the confirmation email.

A copy of each confirmation email is sent to the address you set in this field. You can use this to, for example, keep track of how many registrations you have.

Only applicable to the confirmation email.

This is where the standard subject for each newly created email will be displayed, which is the email subject your webinar subscribers will see.

You can also add a preheader when editing the email in the email editor under the tab 'Body' > 'Email settings'. The preheader is the short summary text following the subject line in an email.

The standard name will be your company name. This is the sender your webinar subscribers will see.

The standard sender will be set as noreply@webinargeek.com. If you want to use your own email address as sender, you can click here for more information on how to do so.

If you haven’t set your own email address at 'Sender email', you can fill in an email under 'Reply-to email'. When subscribers respond to your mail, the replies will be sent to this address.

Via WebinarGeek, you can send different types of emails to different groups of recipients. You can read below about the differences between the emails and when you can send them.

You can choose who receives your follow-up email using the filters. For example, send an email to everyone who watched at least 80 percent of the live webinar and submitted a call to action. If this field is left empty, a participant is considered to have watched after 30 seconds of watching the webinar.

The email filters you can choose from are:

This is where you can plan the perfect moment for sending your mail. You can plan emails for up to 14 days before or after the webinar.

Once the scheduled time for an email has passed and the email has been sent, it is no longer possible to resend this reminder, follow-up, or replay email to all or individual recipients. An exception to this is the confirmation email, which can still be resent afterwards to a registration. Read this article to learn exactly how to do that.

Please be mindful of the fact that reminder and follow-up emails are sent out every 15 minutes.

To edit your email, follow the steps:

This will open the email in the editor and allow you to change the look and content of the email to match your corporate identity. You can do this at any time and your progress will be saved automatically after creating the email. Learn everything about our email editor here.

Do you have an email that’s still using the old editor? Learn how to change your old email to our new editor here or read more about the old editor in this article.

When you’re done editing your email, it’s a great idea to send yourself a test email first.

To do this, follow the steps:

The viewing link in the test email will redirect you to a dummy page.

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