Extra users allow other people to access your WebinarGeek account and work on webinars with you. Each extra user gets their own login and can be assigned a role and permission level to control what they can access and manage.
Extra users are available on all WebinarGeek plans through the extra user add-on. Enterprise subscriptions include two extra users at no additional cost. For more information about pricing, visit our pricing page.
Extra users vs. team members
Not sure whether you need an extra user or a team member? The overview below explains the difference.
| Extra users | Team members |
Best for | Colleagues who need to work inside your WebinarGeek account | Speakers, co-hosts, or moderators for a specific webinar |
Access | Have access to the WebinarGeek account via their own login | No access to the account. Join webinars via an email invitation link |
What they can do | Create, manage, and collaborate on webinars depending on their role and permissions | Participate as a (co-)host or moderator |
Availability | Available as an add-on for all plans | 100 team members included in Premium and Enterprise plans, not available on Basic plans |
If you want to add a team member instead of an extra user, you can read more about it here.
Add extra user to subscription
To add an extra user to your subscription, follow these steps:
In the top right, click on 'Account'
Next, click on 'Users' in the dropdown menu.
Choose 'Purchase extra users with an add-on'.
Follow the steps to add extra users and select the number of users you'd like to have.
Invite an extra user
Once your account has capacity for an additional user, you can invite them using the steps below:
In the top right, click on 'Account'
Next, click on 'Users' in the dropdown menu.
Click 'Invite new user'.
Select the role and webinar permissions you want the user to have. You can read more about this here.
Fill in the user's details and click on 'Send invite'.
The user will receive an email to create a password and activate their account. After the user activates their account, they will appear in the 'Users' overview. Here, you can see all users with access to the account, including their role and permission level.
Export users to CSV
Account owners can export a full list of all users and their roles and abilities. To export, follow the steps below:
Click 'Account' in the top right corner.
Click 'Users' in the dropdown menu.
Click the three-dots menu (⋮) in the top right of the Users page.
Choose 'Export to CSV'.
The exported CSV file contains the following columns:
Email
First name
Surname
Role
Confirmed
Departments
Language
Created at
Webinar permissions
Remove extra user
As soon as you remove an extra user, all webinars of that user will be assigned to the owner. If you would like to assign the webinars to another user than the owner, you can follow the steps under 'Adjust assigned webinar user'.
To remove an extra user, follow the steps below:
In the top right, click on 'Account'
Next, click on 'Users' in the dropdown menu.
Find the user you want to remove and click on the three dots next to the user.
Choose 'Remove user'.
Change assigned webinar user
Each webinar has an organizer, who is usually the person who creates the webinar. To change the organizer to another user, follow the steps below:
Click on 'Edit Webinar'.
Navigate to the 'General' tab.
Scroll down to the heading 'About your webinar'.
Under 'User', select the person you want to assign the webinar to. The change is saved automatically.
Please note: Only Owners and (Workspace) Managers with at least edit permissions can change the webinar organizer. Changing the webinar organizer does not affect any webinar content, such as texts or (co-)presenters.
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